gz77 Privacy Policy

gz77 ("we", "us", or "platform") operates a safe and reliable online gaming service for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, disclose, and protect your personal information when you use our website gz77.cam and related services ("Services").

In this Policy, "user", "you", or "your" refers to any person who visits, registers on, or uses the gz77 platform. "Personal information" means any information that can directly or indirectly identify you.

By using gz77's services, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.

gz77 collects different types of information for various purposes. Below is a description of the information collected:

2.1 Information You Provide Directly

When you register for or use our services, we collect the following information:

• Full name, date of birth, and national identity card details
• Email address and contact information
• Username and password (stored in encrypted form)
• Financial information such as bKash, Nagad, Rocket, or Upay account details
• Bank account details (where applicable)
• Documents submitted for identity verification
• Information from communications with us via customer support or live chat

2.2 Automatically Collected Information

When you use our platform, we automatically collect certain technical information:

• IP address and device identifiers
• Browser type, version, and operating system information
• Date and time of entry and exit from the platform (Bangladesh Standard Time, BST, UTC+6)
• Log data of pages you have visited
• Gaming activity and betting history
• Information obtained from cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may receive information from our payment processing partners, identity verification services, or fraud prevention systems. This information is used solely to ensure security and to meet our regulatory obligations.

gz77 uses your information for the following lawful purposes:

3.1 Account Management and Service Delivery

• Creating and managing your gz77 account
• Processing deposits, withdrawals, and other financial transactions
• Managing gaming activity and confirming results
• Providing bonuses and promotional offers
• Tracking your VIP level and reward points

3.2 Security and Compliance

• Age verification: ensuring that only users aged 21 or above are permitted to open an account
• Preventing identity fraud, money laundering, and other illegal activity
• Ensuring the security of our platform and preventing cyberattacks
• Enforcing responsible gaming policies

3.3 Communication and Customer Support

• Sending transaction notifications and confirmations
• Responding to your support requests
• Notifying you of important policy changes
• Sending promotional messages based on your consent

3.4 Improvement and Analytics

• Analysing user behaviour to improve the quality of our services
• Identifying and resolving technical issues
• Supporting the development of new games and features

gz77 treats the security of your personal information as a top priority. We apply industry-standard security measures to protect your information from unauthorised access, alteration, disclosure, or destruction.

4.1 Technical Security Measures

• SSL Encryption: All data transmissions are secured through SSL/TLS encryption
• Password Hashing: Your password is never stored in plain text — advanced cryptographic hashing is used
• Two-Factor Authentication: An additional verification layer for account access
• Firewall and Intrusion Detection: Continuous network monitoring
• Regular Security Audits: Periodic assessments by independent experts

4.2 Data Retention Period

We will retain your personal information only for as long as necessary to fulfil the purpose for which it was collected or as required by legal obligations. Even after an account is closed, some information may be retained for a specified period — such as financial transaction records and identity verification documents.

gz77 does not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

To operate our services, we work with trusted third parties — such as payment processors (bKash, Nagad, Rocket, Upay, banks), identity verification services, and technology infrastructure providers. These partners may access only the information necessary to provide specific services and are contractually bound to comply with our privacy standards.

5.2 Legal Requirements

Where required by law, such as by court order, government directive, or request from an investigating authority, we may be obliged to disclose relevant information.

5.3 Fraud Prevention

Relevant information may be shared with the appropriate authorities to protect the security of our platform and to prevent money laundering and other illegal activity.

5.4 Business Changes

In the event of a merger, acquisition, or transfer of assets, user information may be transferred. In such circumstances we will notify you in advance and this Privacy Policy will remain in effect.

gz77 uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device.

6.1 Types of Cookies We Use

• Essential Cookies: Required to maintain your login session and ensure security
• Functionality Cookies: Help remember your preferences and settings
• Analytics Cookies: Used to analyse platform usage and improve our services
• Security Cookies: Help detect and prevent fraudulent activity

You can control cookies by changing your browser settings. However, disabling certain essential cookies may cause some features of our services to not work properly.

As a user of the gz77 platform, you have the following rights over your own information:

7.1 Right of Access

You may request a copy of the information we hold about you at any time. After verifying your identity, we will provide the relevant information within a reasonable time.

7.2 Right to Rectification

If your information is incorrect or incomplete, you may request that it be corrected. Please contact us via our live chat support or by email.

7.3 Right to Erasure

In certain circumstances you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations or the protection of legitimate interests.

7.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted, for example if there is a dispute about the accuracy of the information.

7.5 Right to Opt Out of Marketing Communications

You may opt out of receiving promotional emails or messages at any time. Important notifications relating to account management cannot be turned off.

gz77 strictly provides services only to users aged 21 or above. We do not knowingly collect personal information from any minor or provide services to them.

We apply an age verification process at the time of registration. If we become aware that a minor is using our services, that account will be closed immediately and the associated information will be deleted.

Your information may be processed internationally as required to operate our services. In the case of such transfers, we ensure that the receiving country or organisation maintains adequate data protection standards.

We apply appropriate contractual arrangements and technical safeguards to ensure the protection of your information, consistent with the standards described in this Privacy Policy.

gz77 places the highest importance on responsible gaming. To this end, we monitor your gaming behaviour and use data analysis to identify signs of problematic gaming.

If you use responsible gaming tools such as self-exclusion or deposit limit settings, the related information is kept linked to your account. This information is used solely for your protection and is not used for marketing purposes.

To learn more about responsible gaming, visit our Responsible Gaming page.

gz77 may update this Privacy Policy from time to time. In the event of changes, we will publish the new version on this page and update the "Last updated" date at the top of the page.

For significant changes, we will notify you by email or through the platform. Continued use of our services after a change will be considered acceptance of the updated policy.

We recommend that you visit this page regularly and stay informed about the latest Privacy Policy.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Support available 24/7 in Bengali
• Hours: Bangladesh Standard Time (BST, UTC+6)

We will process your request within a reasonable time and take the necessary steps. We are always committed to protecting your privacy.